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Inventua Forums

Subject: Google search not finding any results
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Author Messages
Jess Hayward
Posts:6

04 May 2008 8:05 PM  

Can anyone help? Google is not finding any results on my site, despite me clearly having publicly viewable pages titled with the keywords. I have both re-indexed on the Host->Search Admin page, cleared the Cache on the Host-Schedule page, and cleared the Search database on the Host-> SQL page.

The search box will not find any results on my site even from Googles' own 'Preview your Custom Search' Area.

It will not work with either Free Search or Custom search.

I have a search box and search results page in my skin. Could this be interfering? I could delete the Search results page and investigate how to make the search box and symbol white so they wouldn't show to anyone.

Questions:
Can someone throw out ideas of what I would check to investigate this?
Does Inventua offer paid support?
If anyone has any answers, can you please give a step by step guide?

The default DNN search is terrible and I will have to make it inactive so I was really excited to find the Inventua Google search only to find it doesn't work (yet)

 

 

 

Anthony Glenwright
Posts:11087

05 May 2008 9:28 AM  
Hi Jess,

I think you will find that the problem is with Google/your site. If you navigate to www.google.com and try searching through there, does it work any better (probably not).

FYI
>> Can anyone help? Google is not finding any results on my site, despite me clearly having publicly viewable pages titled with the keywords. I have both re-indexed on the
>> Host->Search Admin page, cleared the Cache on the Host-Schedule page, and cleared the Search database on the Host-> SQL page.
This will have no effect on Google search, it is used by the DNN core search only

>> I have a search box and search results page in my skin
I don't think so.

If you go to http://www.google.com/webmasters/, you will find a number of tools to help you figure out what's going on with Google. You will need to create an account & insert a specific file in your DNN folder so that Google can verify that you're the real "owner" of your website (instructions are on that site).

Please let me know how you go.
Jess Hayward
Posts:6

06 May 2008 12:12 AM  

Thanks Anthony, those Google tools are very useful.

I verified and Google said it could not find any pages on my site with internal links and naturally there are pages with internal links all over my site. It also seemed to only find the home page. There were 0 webcrawl errors (probably cos it was only looking at one page!)

My weekend activities will be adding the site map and fooling around with the robot.txt to see if that helps. Any other suggestions?

Is a Google search field embedded in my site affected by how often Googlebot crawls my site? That would mean people would have to wait 3/4 weeks before the embedded search would pick up a new page? It was crawled on 26 April before my new pages were added.

 

I could get around that by providing direct links to the pages until they were indexed...

Jessica

 

 

 

Anthony Glenwright
Posts:11087

06 May 2008 10:05 AM  
Having a google search module won't affect how often Google indexes your site. I believe you can use the webmaster tools to request a re-index from Google - but that won't be instant, Google follows their own business rules for when they index your site.
Jess Hayward
Posts:6

28 May 2008 12:11 AM  

Hi Anthony, the Inventua Google seach is still not picking up the pages I want it to. I waited for a few days and it eventually picked up old pages in the nav menu (not new ones from today) but wouldn't display any results for old pages which were not on the nav menu (but which are visible to all users).

Then without any major changes to the site, today it suddenly stopped displaying search results for old pages that had been in the nav menu for ages for the same keywords which had previously delivered results. That freaked me out completely.

I have both installed a site map on the site and submitted the site map to Google and this has not helped.

Are there known problems with embedded Google in DNN and if not, do you have any suggestions, or can you give me the service support email and service costs so I can pay for your help with this, as getting Google search to work reliably is pretty much the nuts and bolts of the website and I won't have time to do it myself.

Thank you, Jessica

Jess Hayward
Posts:6

28 May 2008 12:28 AM  

Actually I found a solution to one of my questions. It suddenly couldn't find old pages in the nav menu because I had moved Google search and after moving it reverted to Free Search instead of Custom Search.

That leaves the problem of not picking up pages possibly because a) they are new pages and/or b) they are hidden pages.

Example 1. I have added a new tab to the nav menu today called 'Site Map'. When I type 'Site Map' into the Google search box, it returns 'no results found'.

Example 2. There is page on my site which has been live for a month. It is not in the nav menu however. When I type the name of the page into Google Search, it returns 'no results found'.

All fields in all the page settings have the keywords in them as well eg. Descripton field etc.

I cleared both browser cache and DNN cache to no effect.

Jessica

 

Anthony Glenwright
Posts:11087

28 May 2008 9:44 AM  
If you page isn't in any navigation menu/link, then Google won't be able to find it, unless you use a google sitemap to expose it to Google. You can configure/generate a google sitemap in the DNN site settings page - but you will also need to sign up for google webmaster tools and submit the sitemap.

If you added a page today, Google won't have picked it up. If you sign up for google webmaster tools (http://www.google.com/webmasters/tools), it will tell you how often/when your site is indexed.
Anthony Glenwright
Posts:11087

28 May 2008 9:51 AM  
Let me know when you have signed up for the webmaster tools. There are some steps you need to do manually. If you need help, you can email me at support@inventua.com
Jess Hayward
Posts:6

29 May 2008 12:09 AM  

Thanks Anthony, I think between us we have pretty much solved this. Eg.

  • I've had Google web tools for a while
  • I have a DNN site map
  • I have submitted the site map to Google
  • Google has accepted the Site Map submission (but is taking forever to report on URLs in it)
  • The page i am attempting to search for is not in the nav menu but does have numerous hyperlinks pointing to it from other other page content.

I think I understand what you're telling me:

  • I can't rely on Google embedded search for search results because it indexes content as slowly as it does a website for Google. ie. 4 weeks
  • I can't create a page and have it show up in embedded Search results immediately because Google takes 4 weeks to index the page
  • If I don't have a page listed in the nav menu, it will be impossible for Google Search to find it, possibly even with it showing clearly in the Site Map (time will tell on this one)
  • These issues are due to the dynamic nature of DNN making it difficult for search engines to search a dynamic database?
  • Even though I really really really want to use Google embedded search, it is probably not going to be a good solution for pages which cannot show in the nav menu and which need to be indexed within 24 hours
  • About this I am very sad - but thanks for helping out anyway!
Jess Hayward
Posts:6

29 May 2008 1:10 AM  

PS. As a last resort I added my Site Map URL as the base URL for the custom search engine and then selected 'extract links from this url to use in search results'.

Still didn't work immediately but one would expect it to once Google re-indexes my site. It's just a pity I do not have control over when the site is re-indexed, if it was in my control I'd index every evening! J.

Anthony Glenwright
Posts:11087

29 May 2008 9:15 AM  

Hi Jess,

I don't think you are right about these ones:

  • If I don't have a page listed in the nav menu, it will be impossible for Google Search to find it, possibly even with it showing clearly in the Site Map (time will tell on this one) 
    If you link to the page from your home page, or from a page that is linked from your home page (or eventually accessable by a spider accessing your home page and following all the links!) then Google can find it.  That doesn't mean Google will index all the words you want it to - Google have some documentation on how to make your page(s) more relevant for particular search terms.
  • These issues are due to the dynamic nature of DNN making it difficult for search engines to search a dynamic database? 
    Google doesn't know or care whether your pages are generated from a database or not.  But if you have rapidly changing content, then there will be a lag between the changes & Google indexing them.

Google has an algorithm to detect how rapidly your site content changes & index more often if it is often (and your site also matches the other parameters they use for this...).  In webmaster tools, look in the dashboard->tools->set crawl rate for more info.

 

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